The Swiss-Garden Residence Kuala Lumpur is a property strategically located in the heart of Kuala Lumpur between the entertainment hubs of Bukit Bintang and Chinatown. The residence offers business and leisure travellers a refined experience with cozy rooms equipped with modern amenities for the ultimate convenience.
In offering a seamless experience to its short stay or Airbnb visitors, Swiss-Garden Residence subscribes to the cloud-based Property Management System, iNeighbour, especially the short stay module to manage various aspects of the operation. As a result, the visitors can now use iVizit complete with a printer to complete the registration and print the QR code for easy access around the residence, including the parking barriers, turnstiles, and elevators. And, with TimeTec cloud Parking Management System and TimeTec TPK unattended parking kiosks installed at the entry and exit lanes, it supports Touch n’ Go card and credit card/debit card, achieving cashless casual parking for visitors.
TimeTec Smart Parking System
iNeighbour embraces the latest technology in property handling, thus, making it easier for the owner of units and agents to invite visitors via invitation links. Post-stay, iNeighbour also offers feedback inquiries for the Swiss-Garden Residence to obtain feedback from the owners, e-forms to manage all applications sent to the owners and announcements to manage important notices for the owners.
Apart from the visitor management module, Swiss-Garden Residence KL also subscribes to i-Account of iNeighbour to manage invoices and payments involving owners and tenants, where iPay88, the online payment gateway, is made available for a smoother process. For access, the residence agrees to install ZKbiosecurity that has been integrated into iNeighbour to manage access levels for all owners and visitors.
iNeighbour Property Management System offers a total convenience to Swiss-Garden Residence KL in managing their rental units. It provides a holistic solution from registration of visitors to access management and seamless communications between the management, unit owners, and visitors—iNeighbour, a solution that solves it all.
If you are looking for a similar solution to manage your property, why not consider us?
Your Lifestyle, Powered By Our Life's Work. iNeighbour has always been upholding this tagline; we pride ourselves on the quality of our work. Over the past few years, iNeighbour has grown tremendously, from a simple App into a fully integrated smart community ecosystem. Up to now, numerous enhancements and improvements have been added to ensure the best user experience possible.
Here are some notable features that have been implemented in 2021
Multiple Visitors Invitation
Visitor Management System has always been one of the core, no surprise that it has been receiving constant care, as this assures that our system stays robust. Upgrades include new features like visitor passes, visitor activities, multiple invitations, multiple in-out invitations and more. At first glance, all these upgrades may seem independent, but these are part and parcel in constructing a smooth people flow.
Invoices for ‘Add Attachment’
iNeighbour holistically caters for property management. That being said, the property accounting system is compulsory. E-billing has gone through numerous add-ons extending from invoice paid amount added to adding attachment as supporting documents. All these are aimed at providing a comprehensive property accounting system.
Admins can select which units to send the announcements
Moreover, features like Notifications have undergone a necessary overhaul, including the search function, toggle for the email update, announcement blasting to selected units and many more. As for Feedback/Inquiry, there are notable upgrades like the option to reopen a case and notifications that prompt users whenever there is progression.
Facility Booking (Booking in Pax)
Facility Booking has never been easier, and now admins are given access to cancel bookings, especially during unforeseen maintenance. On top of that, users can book the number of people (pax) in facility booking without repeating the booking. Meanwhile, E-Forms got a different twist; instead of catering to residents only, now E-Forms has the option to create digital forms for management admin and committee members.
New Splash Screen
To bring users a whole new experience, iNeighbour has added two new modules and a new look. Airbnb Module will be directly serving units that are under the service of Airbnb, and admins can customize settings such as the limited number of QR codes per unit and the availability of the type of QR codes. In the meantime, the Contractor Module focuses on drafting a detailed contractor registration, adding a twist of smoother transition compared to only using Invite Visitors; the current flow will be more proper by involving admins in the process. If you have not noticed yet, iNeighbour has a new look for our splash screen, admin home page, and settings. We are presenting a fresh look for easier navigation and greater user-friendliness.
This content only acts as a summary for new features in 2021; for a complete list of new features, please visit iNeighbour Features. For the years to come, iNeighbour will continue to serve our community better and uplift our service to the next level. Like always, we aim to transform you into 'A Better Community'.
Situated within Bandar Saujana Putra, Selangor, BSP21 is the latest award-winning lifestyle serviced residence from LBS Bina. In BPS21, LBS Bina has dedicated a sizeable piece of its 21-acre land to more than 100 recreational facilities and amenities, including a 4-level clubhouse measuring 66000 square feet, exercise decks, various pools, gymnasium and court games for the sports enthusiast; to outdoor rock climbing wall and a skate park for the more adventurous. In addition, BPS21 has a 2.7km jogging and cycling track, and for those looking for a more relaxing time, it has various gardens and quiet corners landscaped to soothe the soul.
To further provide convenience to all BSP21 residents, especially during this covid episode, their management decided to subscribe to iNeighbour, the Property Management System, which helps handle visitor management, essential documents between the management and the residents, announcement, and facility bookings. iNeighbour limits the need for a face-to-face meeting between residents and management and instead take everything necessary to the App for a more practical operation. With iNeighbour App, residents can manage visitor bookings, download e-documents, submit them to management, and make facility bookings quickly and hassle-free, all with transaction records intact.
One of the features in iNeighbour that advantage the management is the ability to manage tenants effectively. For example, the system permits management to restrict defaulters from having the same privileges as the other tenants if due payments are not paid. But once all pending payments are settled by the tenants, all facilities as offered as usual.
On top of the default iNeighbour system, BSP21 also subscribes to another two systems to smoothen operation. One is a cloud accounting system, i-Account, and the second is a cloud security patrol system, TimeTec Patrol. i-Account is a cloud-accounting system specially tailored to property management, which updates everything as it happens, providing convenience to all parties when they can view the transactions in the system at all times. And another is TimeTec Patrol, a guard patrol system that tracks the guards on duty and provides them with a tool to communicate with the control room during patrol sessions for more effective patrol rounds. In short, the system provides all the needed patrol details for the management to assess and rectify patrol activities.
BSP21 is pushing the boundaries of technology when it comes to Property Management with its commitment to iNeighbour, all by having residents' convenience as its core.
Have your property projects engaged with any management system as good as iNeighbour?
If you are in doubt, call us for a consultation, and we will show you how iNeighbour can provide you value for your investment and more.
The latest modern residence that has subscribed to iNeighbour Smart Community Solution is the exclusive The Pines Hillpark located in Puncak Alam Selangor. This residence houses 2-storey link homes nestled in lush nature, fulfilling the city dwellers' dreams of living with nature and tranquillity.
Taking a step into the future, The Pines Hillpark Management decided to do away with the ineffective logbook system at the guardhouse and choose to embrace innovative technology with iNeighbour. No more writing visitors' details in a logbook at the guardhouse; instead, the management taps on the efficient centralized iNeighbour App to manage all visitors all year long. The residents are free to pre-register and invite their guests personally using the App, and iNeighbour provides an effortless experience for the guests to access the residence without much hassle once the tenants approve the visit. All done online, secured and traceable.
iNeighbour offers to all The Pines Hillpark residents access to a smart community system on their smartphones.
On top of visitor management, iNeighbour also offers so much more. For example, the Pines Hillpark also subscribes to a guard patrolling system and i-Account that manages the tenants' accounting matters with the management. i-Patrol records all guard patrol activities for accountability and better security, while i-Account provides utmost convenience to homeowners and tenants to settle their outstanding bills to ensure smooth management of the residence.
The Pines Hillpark offers its tenants tranquillity with its nature, and convenience with its fantastic system, iNeighbour.
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Then, contact us for a free demo to upgrade your living lifestyle in no time.
Palazio Serviced Apartment is a new highrise located in Mount Austin, located just 13 km from the city centre, Johor Bahru, Malaysia. This apartment houses 1832 units, complete with free WiFi, a garden with an outdoor swimming pool, lake views, a fitness room and a sauna. Completed just seven years ago in 2014, Palazio welcomes residents and occasional rentals, such as visitors coming from the north of the country and the neighbouring country, Singapore.
The management was using logbooks to record the visitors' comings and goings and have experienced the inefficiency that comes along. Hence, in 2021, they decided to adopt a smart system to uplift the lifestyle for the whole community; out with the logbook, in with the iNeighbour App on everyone's smartphones.
By subscribing to iNeighbour, the management can handle daily operations like managing visitors, feedback, inquiries, announcements and many more through one centralized system.
Now the residents can invite, preregister and manage their visitors straight from the iNeighbour App. Moreover, all the visitor details are recorded in the system for reference, providing a sense of security for everybody. This App is also helpful as an 'intercom' for security to call the residents whenever the guests arrive.
iNeighbour App also provides the residents with a convenient tool to channel their feedback, complaints or inquiries to the management. They do not need to go to the management office anymore, and they will receive the responses through the same channel in no time. Residents can also receive announcements instantly on the App for any pressing matters about their residence.
By changing the old system to the modern one, Palazio Serviced Apartment brings the image of the residence to another level of sophistication at a very reasonable cost.
If your residence needs an upgrade in the system,
you can consult iNeighbour team at
The Northbank Project is a mixed development project that aims to provide the Kuchingite with luxurious yet affordable living with doorstep conveniences such as retail outlets, office units, and even an educational institution and a social clubhouse. Nova 72 is the posh, exclusive residence developed under this project undertaken by Ibraco Berhad in Sarawak.
Having only 72 exclusive units, the developer sources for a community system that matches the sophisticated living they are aiming for.
Ibraho subscribes to iNeighbour for Nova 72, as it ticks all the boxes for luxury and modern living lifestyle. iNeighbour is packed with various useful features for not only residents but also for the management and the security as well. All residents are furnished with a dedicated App that can manage visitors and other areas of their everyday living in the community like facility booking, emergency management and more.
One key feature that Ibraco Berhad particularly interested in is the defect report module. This feature provides an excellent channel for new residents to lodge defect reports after the key collection. The process is made convenient so that nobody has to go anywhere but do everything using the App. Snap photos, provide an explanation, send the report straight to the management, and check the status progress through the App.
In addition, iNeighbour also provides e-Billing features to simplify the billing and invoices process for residents. Everything is centralized in the App, and all residents have to do is check their App for up-to-date billing information. iNeighbour also has announcement and feedback features to strengthen communication between the management and the residents.
For new developments that are looking for a Smart Community System, explore iNeighbour. Contact Us.
One of the important aspects in a modern highrise residence is having a system to manage its visitors; knowing who’s coming in and out of the residence and having a smooth visitor check-in and out system.
N-Park also known as N-Park Resort Condominium is located in a prime area of Batu Uban, Penang wanted to upgrade their system and have chosen iNeighbour smart community solution. With 980 units, N-Park was in need of a system that could help them manage and track daily visitors and replace their manual visitor logbook.
“Before using the i-Neighbour system it was quite difficult to keep track of the number of visitors and visitor information on a regular basis. Now, with iNeighbour, all visitor information can be easily tracked and monthly reports can be generated in a short time and it saves time too”, commented one of the admin of N-Park.
With the iNeighbour visitor management system, the registration of visitors is made easy with various visitation options: visitor invitation, pre-registration and walk-in registration. The system also supports OCR (optical character recognition) that converts the text on IC or driving license to digital and automatically input into the iNeighbour system, reducing manual typing or input and minimizing human error.
The adoption of iNeighbour not only has improved their visitor management system, but also improved the overall communication in the community as they utilized the E-document and Announcement module. With iNeighbour mobile app, the residents are able to receive new announcements and visitor notifications directly at their smartphone, providing further convenience to the residents.
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Mr. Mo Shuan Jin
One aspect of a modern highrise residence that requires systematic management is the visitor. Visitors coming and going into a gated guarded area must have a clear record and traceability for the security and safety of the community. Therefore, the E-Park condominium located in Gelugor Pulau Pinang chooses iNeighbour that provides them with improved visitor management and much more.
E-Park, a highrise condominium with 360 units, used manual logbook registration to manage its everyday visitors. Not only that it slowed down the registration process, but it also complicated matters when visitors wanted to park overnight at the condominium. They needed to go to the management office to secure the form for registration, waited for the approval, before coming to the residence. All of the hassles are not visitor-friendly and reduces the overall quality of life.
iNeighbour, as a community App, presents E-Park with modern Visitor Management and other valuable features that come along with it. The iNeighbour digitalizes visitor activities and prompts unit owners when the visitor checks in or checks out via the App. Residents can preregister their visitors using iNeighbour App, and the guests will receive a QR code for easy access after a quick verification at the guardhouse. Visitors also can walk in with a more straightforward registration and verification. All the audit trails of the visits are available in the App for future reference. The shift to iNeighbour gives a breath of fresh air to the community knowing that the visitors are welcome to their residence at any time.
Apart from visitor management, iNeighbour also offers the residents useful features like announcements, facility booking, manage events, e-payment and many more at only one price, for an improved modern lifestyle a condominium should have.
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