Digital Building Ecosystem( 7 of 13) : Cashless & Touchless Trend for Parking

June 30, 2021 TimeTec 0 Comments


Parking Management System and Parking Access System are two different concepts. Without parking fee collection, any parking barriers or boom gates set up to control car movements would fall under the parking access; it is a part of the access control system category. For example, most residential buildings in Malaysia do not collect parking fees, but parking fees are applied for both tenants and visitors for commercial buildings. In short, Parking Management System is a Parking Access System with an added Payment System. But in a larger perspective, the Parking System is just one of the major components of the Digital Building Ecosystem, be it collecting parking fees or not. 


"When we travelled to Indonesia for a residential community project, the developer told us that their community is still using guards to collect cash for parking and manually issuing the receipts. When I frowned a bit, his assistant interjected, 'our guards are trustable.' His boss smiled at the statement and said, “You wouldn't know." Teh Hon Seng, the CEO of TimeTec Group, recalled his visit to Jakarta in late 2019. 




Teh Hon Seng, CEO of TimeTec Group

"Then I learned that a parking bay is normally not part and parcel for house buyers in Indonesia, and I realized that parking management system is one of the main concerns for developers in Indonesia for the entire digital smart building project."

In fact, the manual parking system has already long gone in Malaysia, replaced by automated ticket dispensers and cash payment terminals in most of the parking sites for the past two decades. Currently, the parking management system is at another crossroad, in the midst of digital transformation towards cashless and touchless parking. 

"We were active in the access control market for the past twenty years; hence parking access was not new to us. To complete our Digital Building Ecosystem, and at the same time to grab the opportunity for the parking transformation, we ventured and started the development of a cloud parking management system four years ago. Unlike ticket and cash, one method for all users, very straightforward; for cashless and touchless, we have to take care of multiple methods, mix and match, because there is simply no single method perfectly fit for our unique environment. For example, when mentioning cashless, we have Touch 'n Go TNG card, credit card, debit card, eWallet; each one has its supporters. To accommodate users from having to go to the central payment machine to pay their parking fees before exiting, the cashless methods have to be installed and integrated with the parking access system at the entry and exit points. And, that adds a complication to a parking system."

Teh pointed out, "All of these payment methods achieve a cashless objective. But, when it comes to touchless, all of them failed in user convenience because users still have to wind down their car window to tap cards on a machine or turn on a smartphone to scan the QR code at the in and out parking lanes."

He continued, "What is the best parking experience? When you have to do nothing. You drive in and out of a parking site by doing nothing. No winding down of your car window, no pulling out of any card and phone, and no physically making payment even electronically."

"At the moment, it seems like both the LPR (License Plate Recognition) and the RFID technology can fulfil the ideal touchless requirements, but practically not without a problem. For a casual parking site with random visitors, how it acquires unknown users to stick RFID tags on their cars? Who pays for the cost? And the different parking site has its own tag? That is not viable. And for LPR, there is no 100% accuracy in car plate recognition; what is the acceptable backup method if the reading fails? The biggest loophole of LPR in Malaysia is the smooth entry and exit experience, interrupted by a payment process in between. Even ridiculous, users are stopped at the exit lane, have to wind down their windows and tap a credit card or a TNG card before the exit. It defeats the purpose of an LPR, and I call this a half LPR system."

"The best parking experience should be ticketless, cashless, touchless and uninterruptible by the payment process. The barriers are just for “decoration” purposes. Any parking front end system that can fulfill these conditions will enjoy higher market share. And I’m sure it is achievable by looking at technological advancement.”


TimeTec now has its back-end cloud parking management system seamlessly integrated with the TNG System. It also connects to other modules in TimeTec Digital Building Ecosystem for a complete operation. It allows data to flow to the next activities to improve automation, security, and possible new income stream revenue stream. 

"This is just the beginning of the digital transformation in the parking industry. The journey would take years, and we are ready to join the race not only in the Malaysia market but also in the rest of the world," commented Teh Hon Seng.

For FREE demo and consultation, contact Mr. Kelvin Lim, Associate Manager, Sales and Marketing of TimeTec Parking Sdn. Bhd. at kelvin.lim@i-neighbour.com (012-6891180) or General line and email: 03-80709933 and info@timeteccloud.com.

Stay tuned with TimeTec for the next Digital Building Ecosystem announcement every Wednesday! Click here for Series 6 of 13



About TimeTec
TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions unleashing of the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at www.timeteccloud.com, www.fingertec.com, www.ineighbour.com, www.timetecbuilding.com

Various renowned clients have subscribed to TimeTec various solutions including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, Australia.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form

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Digital Building Ecosystem (8/13): Extending Facility Lifespan on Cloud

June 30, 2021 TimeTec 0 Comments

Good preventive maintenance in a property management system provides the following benefits typically; a more efficient operation, fewer breakdowns, extended equipment life, diagnosis of weak points, and advance determination of equipment replacement. Maintenance costs of a building alone can cost a fortune in the facility's annual budget. Implementing a planned, predictive and preventive maintenance strategy rather than reactive and corrective can be significant cost savings in the long run because the cost of deferred maintenance can be relatively high.

"Daily activities of the building's tenants will be disrupted if there is a breakdown or disorder of elevator or HVAC (heating, ventilating and air conditioning) facilities. As such, a facility manager needs to ensure that the facilities are up and running. He is responsible for planning, making financial projections, scheduling preventive maintenance tasks, overseeing the maintenance jobs carrying accordingly, conducting training for inhouse technicians, and outsourcing some highly skilled maintenance jobs to the right parties." Teh Hon Seng, CEO of TimeTec Group, continuing his series of articles on Digital Building; this time around is about cloud-based facility maintenance system.


"Most of our TimeTec Digital Building solutions like tenant management, property accounting, visitor management, access control, parking management, near field commerce, etc., are managing the people and activities in a building. It also includes the hardware devices that associate with our solutions to perfect the activities, such as face recognition devices to enhance security in access control, unattended payment kiosks to fulfil cashless parking requirements. However, to upkeep all the hardware equipment in tip-top condition at all times, preventive maintenance is crucial. That's why TimeTec Maintenance or the traditional term CMMS (Computerized Maintenance Management System) naturally came into our mind to complete the ecosystem on Digital Building," Teh said.
Teh Hon Seng, CEO of TimeTec Group


Teh Hon Seng, Founder and CEO of TimeTec Group
"TimeTec Maintenance is not designed only to maintain our hardware; it is meant for the facilities or equipment of the entire building."

"In fact, I don't like the old term Computerized Maintenance Management System. It feels outdated because of the word 'Computerized', where people moved the manual work, mostly the paperwork, into a desktop computer. 'Computerization' happened long ago in the late 80s and 90s in the last century. Now at the beginning of the 21st century, we're championing 'Digitalization', where data shouldn't stay cocoon in its own system but should freely flow from one system to another to benefit customers in a larger perspective. So, Windows-based software for Computerization should transform to Cloud-Based for Digitalization. When I adopted the term CMMS, I like to call it Cloud Maintenance Management System, to highlight the digital transformation."

"The differences are obvious. First, the CMMS will integrate with the front-end TimeTec Tenant (Commercial Buildings) and iNeighbour (Residential Properties) modules for residents or tenants to report faulty facilities and receive notifications on repairing updates. The request for corrective maintenance will automatically flow from tenant/resident to TimeTec Maintenance, verified by the Facility Manager, and further automated to the work order procedures and at the end feedback to the tenant/resident. A technician assigned to the repair job will be notified via the App and can update his work progress in the same App."

"Second, more and more hardware devices installed in a building nowadays are IoT-enabled, embedded with sensors. When the IoT hardware is integrated with Cloud Maintenance Management System, it can automatically trigger the preventive maintenance processes according to its usage to ease the maintenance manager's workload."  

"Huge efficiency could be achieved," said Teh Hon Seng.  

 
For FREE demo and consultation of TimeTec solutions, contact Mr. Aiden Teh, Business Development Manager at aiden@timeteccloud.com (010-2211150). General line and email: 03-80709933 and info@timeteccloud.com.


Stay tuned with TimeTec for the next digital building ecosystem announcement every Wednesday! Click here for Series 7 of 13
English version: https://www.malaysiakini.com/announcement/575171 
Malay version: https://www.malaysiakini.com/announcement/575175 
Chinese version: https://www.malaysiakini.com/bulletin/575177 
 
About TimeTec 
TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at www.timeteccloud.com, www.fingertec.com, www.ineighbour.com, www.timetecbuilding.com

Various renowned clients have subscribed to TimeTec various solutions, including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, Australia.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form

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Digital Building Ecosystem (9/13): IoT for Better Automation and Security

June 30, 2021 TimeTec 0 Comments


"What is the speciality of TimeTec smart home or smart office system when you compare it with others? This is the question frequently asked by our customers. I always like to quote this example. Normally for a smart home system, when there is a break-in, it will trigger the intrusion alarm and alert you, your family and some closed contacts on your smartphones. Besides, you and the people inside the house also can hear the siren installed at home. But if there is no siren installed outdoor, and usually, this is the case for a smart home system, even your neighbours can't hear it, not to mention the guardhouse that's located quite far away." Teh Hon Seng, CEO of TimeTec Group, introduced i-TimeTec Smart Home/Office products in this Digital Building announcement series.


"Where is the immediate rescue? It is supposed to come from the guards that your JMB (Joint Management Body) paid monthly to take care of the gated and guarded community's security issue. But it usually won't happen due to the lack of connectivity between systems. It means that your smart home system doesn't talk with your community system. And the outcome is, delayed security is denied security," added Teh Hon Seng. 
 
Teh Hon Seng, Founder and CEO of TimeTec Group
"Our TimeTec smart home/office system can connect to our guardhouse i-Vizit panel as part of the community system for residential (iNeighbour) and commercial buildings (TimeTec Building). It also connects to our Guard Patrol system. When an alarm goes off in a particular unit, it will alert the guardhouse and the guards on patrol duty. The guard can call the unit owner or tenant directly to check and decide whether to dispatch a guard over immediately or not."

"This is the power of cloud computing and the power of connectivity in an ecosystem."


"Our TimeTec Smart Home/Office products are all SIRIM and MCMC certified. A clear advantage for any housing projects that need smart home devices to create their bundled package. In Malaysia, a person who uses non-certified communication equipment commits an offence and shall, on conviction, be liable to a fine not exceeding one hundred thousand ringgit (RM100,000.00) or imprisonment for a term not exceeding six (6) months or both."

Smart home/office can feature either wireless or hardwired systems—or both. Wireless systems are easier to install. Fixing a wireless home automation system with features such as smart lighting, climate control, and security cost only several thousand dollars, making it a very cost-friendly solution. On the other hand, hardwired systems are considered more reliable, but it is also way more expensive than the wireless system.


"And the trend now has shifted towards wireless smart home/office systems. It is easier to deploy, and it costs lower, especially suited to new smart home/office housing projects in Malaysia, as most of the new house owners will renovate the house before moving in. Wiring the whole house would add that extra cost many unwilling to fork out. I had the experience of spending several thousand extra to rewire my pre-installed smart home alarm system given "free" by the developer. Besides, I got a spoiled and warranty void smart home panel due to the slight relocation of the item I have made during renovation," explained Teh.

"If it is a wireless system, they just need to hand over the 'free' smart items to me upon vacant possession. I will handle the rest all by myself or with a guide from the developer after the renovation."
   
"As for automation, the connectivity of TimeTec smart office devices to TimeTec smart building and smart community added extra advantages. For example, a facility booking connects to our smart lock or access control devices, allowing temporary access rights to the user to unlock the facility via his/her smartphone during the booking period and automatically turn on and off the lighting and air-conditioning to conserve energy, etc." 


For more information about TimeTec Smart Home/Office IoT devices, refer to www.i-timetec.com and contact Ms. Haw Lee Chin, Business Development Manager at leechin@timeteccloud.com (012-2297303) or General line and email: 03-80709933 and info@timeteccloud.com.
 
Stay tuned with TimeTec for the next digital building ecosystem announcement every Wednesday! Click here for Series 8 of 13
English version: https://www.malaysiakini.com/announcement/576263 
Malay version: https://www.malaysiakini.com/announcement/576259 
Chinese version: https://www.malaysiakini.com/bulletin/576260 
 
About TimeTec 
TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at www.timeteccloud.com, www.fingertec.com, www.ineighbour.com, www.timetecbuilding.com

Various renowned clients have subscribed to TimeTec various solutions, including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, Australia, etc.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form

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Digital Building Ecosystem (10/13): Real Control in Access

June 30, 2021 TimeTec 0 Comments


For an office tower, access to parking, turnstile, lift and doors are the most common daily activities, also known as people flow. Even though all walks of life accessing a building every day, in general, there are just two types categorized in access control, tenants and visitors. How to differentiate them? It was easy in the past. Those having lanyard tied with RFID tags around their necks are tenants working in the building. An RFID tag is a credential for them to access common doors, turnstiles and lifts. Those without usually are visitors, either issued with a temporary RFID tag or assisted access to the building at the reception counter.


Teh Hon Seng, CEO of TimeTec Group, explained the legacy of a card system. “Card system is common. The problem is that it can be easily passed around and not necessarily tied up with user identity. The common and easiest practice in Malaysia is that property management disseminates the cards according to the number of employees per tenant, not bothering to know who they are. The very reason why the biometrics system is getting more popular, but, the adoption rate for biometrics is low for multi-tenancy properties due to its high administration cost.”    

However, the pandemic disruption in 2020 is about to change how we approach physical security in 2021 and beyond. 

Teh Hon Seng, CEO of TimeTec Group

According to Michael Gips, physical and cybersecurity expert, the five major access control trends after the impact of Covid-19 would be 1. Mobile access control, 2. Cloud-based security, 3. Multi-factor authentication, 4. Biometric technology, 5. Subscription-based business model. Altogether, these five major trends will translate into the following applications, 1. The rise of touchless access control, 2. New access control technology, and 3. Access control convergence and integration. 
 
All these technologies and application trends will go more strongly with the individual’s identity. How does multi-tenancy property keep up with the trend?
“The answer is pretty simple, go for a cloud-based solution with the self-service tenant platform to ease management,” said Teh Hon Seng.
“All roads lead to Rome, for physical access control, all the contributing technologies and applications lead to more convenience, better security and automation. Access control for the property management industry shouldn’t be standalone; convergence and integration are the key factors to achieve the ultimate objectives. That’s why our access control system is introduced as one of the major components in the TimeTec Digital Building Ecosystem,” Teh added.


Face recognition and mobile access as the multi-factor authentication front-end access methods are all built under a cloud-based environment and subscription model to lower the Capex and maintenance cost. It provides a better user experience by adopting touchless access for tenants and visitors.
“Our cloud-based access control system is also integrated with Kone IoT DX Series elevator. The collaboration will help us promote TimeTec Digital Building solutions into the Asia Pacific market.”


For more information, contact Mr. Aiden Teh, Business Development Manager at aiden@i-neighbour.com (010-2211150) or General line and email: 03-80709933 and info@timeteccloud.com.
 
Stay tuned with TimeTec for the next digital building ecosystem announcement every Wednesday! Click here for Series 9 of 13:

About TimeTec 
TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at www.timeteccloud.com, www.fingertec.com, www.ineighbour.com, www.timetecbuilding.com

Various renowned clients have subscribed to TimeTec various solutions, including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, South Africa, Qatar, Australia, etc.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form

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